To finish an incomplete, a student needs access to your Pilot course from a previous semester. Here’s how you can make that happen.
Go to your Classlist, check the box in front of the student’s name, then click the “Enrollment” link at the top or bottom of the list. That will take you to the “Change Enrollments” page.
On the “Change Enrollments” page, select “Student Incomplete” for the New Role.
Click “Save” and you’re done.