FAQ

Instructor topics

The FAQ (Frequently Asked Questions) tool enables you to provide a list of common questions with answers that users might have when using Pilot or accessing a course. FAQ questions and answers are organized into categories, and all questions and answers must belong to a category.

We recommend you create categories that group questions and answers by topic, or by similar contexts in which users often have similar questions. For example, some categories you might create are General Information, Technical Issues, Dropbox Folder Submission Policies, Research and Citation Style Requirements, and How to Find Grades.

What are the basics of FAQ?

Accessing FAQ
Creating an FAQ category
Editing an FAQ category
Creating an FAQ question
Editing an FAQ question

Editing multiple FAQ questions
Previewing an FAQ
Reordering FAQ categories and questions
Deleting an FAQ category or question
Deleting multiple FAQ questions

FAQ basics

FAQ basics ›

FAQ basics