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File Upload Problems

A number of things can prevent a someone from uploading a file to a Dropbox folder, Content, Discussion, or other tool.

File Size

Files larger than 1GB might not upload.

Slow Internet Connection

Although there is no set connection speed required, slow speeds can cause the upload process to time out.

File Name Too Long or Contains Unsupported Characters

Keep file names under 45 characters and avoid the following characters in file names:

\ / : * ? “ < > | ~ # % & + { }

Wrong File

Some applications create a temporary file while you are working. That file usually has a name very close to the actual file you are working with. It’s easy to confuse the two. The names of temporary files often start with a couple extra characters, such as ~$.

More In-depth Information

The information in this tip comes from the following article.

File upload is unsuccessful when attempting to add a file to a Dropbox, Content, Discussion, or other tool